OnCall Health

Delivering best-in-class patient care online.

Now more than ever, our SAC members and associates want and need a solution to deliver patient care through an online and secure digital platform. The OnCall solution gives you all the tools you need to deliver your health services to your patients in the comfort of their homes or anywhere they can connect.

OnCall enables healthcare providers and clinics exceptional virtual care programs through their development of best-in-class virtual care and patient management solutions. With OnCall, you will be able to provide care through secure video and messaging appointments, and share files and forms securely through the PIPEDA/PHIPA compliant platform.

You can digitize your bookings and all administrative aspects including your intake forms, informed consent forms, tailored resources and automatic payment information. OnCall support services also provide you with easy access to assistance, automatic pre-appointment device testing and 24/7 patient technical support that ensures you will consistently deliver high-quality digital care.

OnCall is a health service digitization platform. OnCall offers a full range of telehealth functionality from secure video and instant messaging appointments to digital intake and file sharing with patients.

The OnCall Health solution provides:

  • Everything you need to practice online: OnCall Health is a comprehensive online platform meant to digitize the entire patient-provider journey, with tools that assist with patient management, bookings, payments and more.
  • Save time with automated workflows:OnCall’s in-app automated workflows make administrative requirements easier to manage, from tasks such as appointment reminders, payment and forms so that providers can focus on their delivery of care. The automated analytical tools provided measure patient outcomes and business results to better understand performance and patient health.
  • Flexible Choices:With OnCall, you will get the flexibility to choose the platform features that you need most and feature sets that compliment your existing tools and systems.
  • Unparalleled support: OnCall is available across web & mobile and includes 24/7 provider & patient support with expert training to ensure the best online care delivery experience. In addition, you can trust that your patient information is always secure. OnCall apps are fully compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal health Information Protection Act (PHIPA)


PIPEDA, the Personal Information Protection and Electronic Documents Act, regulates the security of electronic data used in the context of a healthcare interaction with patients and the use and storage of patient data in Canada. It outlines what safeguards must be in place to ensure the appropriate protection of electronic health information.

Any health care provider who transmits health information in electronic form must use PIPEDA compliant software to do so. OnCall Health meets PIPEDA standards for the security of electronic data transmitted and stored resulting from digital healthcare interactions with patients.


OnCall Health pricing starts as low as $44/month per healthcare provider. Each healthcare provider gets their own individual account, onboarding and training session, and unlimited use of the platform for the flat monthly fee.

Start your 14 day free trial of OnCall Health today!

For custom quotes and to learn more about how OnCall Health can bring your practice online, contact the OnCall Health team using the form below.

Request a demo