11:00 am - 12:30 pm

Target Audiences
Speech-Language Pathology
Communication Health Assistant


Time & Length of Session
Morning Sessions

Issues in the Accessibility of Written Information in Public Spaces

The language used in the descriptions reflects the language of the sessions.

In an ideal world, written information in public spaces would be accessible for everyone, thereby fostering public environments that are enjoyable and inclusive. But that is often not the case. For many people with communication difficulties, the confidence and capabilities bolstered within clinical and rehabilitation settings often do not transfer easily into public settings. Some people may avoid public spaces out of fear of spontaneous interactions, having to ask for help, not understanding or being overwhelmed. To add to the growing global awareness of coping with communication difficulties in ‘real world’ environments, this workshop will present and discuss current issues in the accessibility of written information in public spaces. The workshop will focus on what “accessibility of information” means in varying environments for people with various needs. We will discuss common obstacles that render written information illegible, confusing or incomprehensible, as well as the possible consequences that may result in information being misunderstood. We will collaboratively discuss solutions to overcome these obstacles both in situ and in practice. Finally, we will discuss means of implementing and measuring these solutions while identifying possible limitations. The overall goal of this workshop is to open the discussion regarding factors found to reduce accessibility of written information in common social environments.

Learning objectives:

  1. Identify and discuss the obstacles that people may encounter when navigating public spaces.
  2. Discuss possible ways to improve the accessibility of written information in public spaces.

Christie Brien