People with hearing loss face significant challenges communicating and accessing information. This presentation will discuss existing Canadian federal and provincial legislation (e.g., Human Rights Codes, Accessibility for Ontarians with Disabilities Act) designed to improve access for people with disabilities including hearing loss. Areas in which improvements have been made will be highlighted; however, there remain significant gaps in access and much work remains to be done. As the presenter is an audiologist with hearing loss since early childhood, examples of firsthand experiences of challenges faced at work, educational institutions, retail experiences, health care access, and government services will be discussed as well as potential solutions.
Learning Objectives
- Understand Human Rights Code as it applies to people with hearing loss.
- Learn about the Duty to Accommodate provision of the Human Rights Code
- Learn about the Customer Services Standard within the Accessibility for Ontarians with Disabilities Act’s (AODA).
Intended Audience
- Adult (18-64)
- Seniors (65+)
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