Children's Treatment Network (CTN), Richmond Hill or Barrie, ON


What We Do:

Children’s Treatment Network (CTN) supports over 23,000 children and youth with disabilities and other developmental needs. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Funded by the Ministry of Children, Community and Social Services, CTN offers services through contracted partner organizations in the education, health and community sectors. Through its innovative network model, CTN’s commitment to providing family-centred care is anchored by an electronic client record that is shared across its partner organizations and provides the foundation for integrated plans of care and services.

CTN’s vision of building brighter futures together includes everyone. As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply including individuals with disabilities, those who identify as Black, Indigenous or persons of colour, members of the LGBTQ2S+ community and others. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.


What We Offer:

  • Competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP) and vacation/leave entitlement
  • An opportunity to contribute to the work of a not-for-profit organization that provides services to children and families with special needs
  • The chance to be a part of a culture with an organization that values inclusion, innovation, agility, and shared responsibility
  • The opportunity to work with us to achieve CTN’s strategic goals of evolving services, nurturing relationships and strengthening capacities


What You Will Do:

CTN is looking for a permanent, full-time Manager, Communication Development and Feeding Services who will be responsible for the oversight of assigned CTN’s clinical programs and services including but not limited to School Based Rehabilitation Services, Speech-Language Pathology services, Augmentative Communication Consultation Services and Feeding Assessment and Consultation Services. This position supports service system development; service delivery and coordination; service and contract monitoring, evaluation, and quality improvement. This position reports to the Director, Child Development and Family Programs.



The successful incumbent will be responsible for the following duties and responsibilities:

Service Delivery Oversight and Contract Management: 

  • Work with network partner managers to develop:
    • Evidence informed clinical protocols and service pathways
    • Coordinated service delivery and integrated care plans
    • Inter-professional practice protocols
    • Family centred service delivery
  • Identify the need for, develop and monitor CTN’s clinical policies and procedures required to meet the mandate, mission, and service agreement requirements for the delivery of CTN funded services
  • Work with CTN and network partner staff to continuously improve client outcomes within the funding available and to maximize the productivity of the Network
  • Identify clinical training programs required to support implementation of CTN clinical protocols and policies and procedures
  • Manage the clinical equipment budget, purchasing and needs analysis
  • Monitor compliance with, and support network partners in monitoring and achieving contractual obligations


Local Team Operations:

  • Recruit, train, supervise and evaluate both corporate and contracted staff, in collaboration with partner managers and in accordance with partner HR policy
  • Oversee operations of the local sites
  • Ensure awareness of and access to local team sites amongst providers, families, and referral sources
  • Ensure coordination with Corporate Services in regard to the operational requirements of the satellite sites, health and safety, accessibility, technology and related requirements
  • Monitor and evaluate the utilization levels, benefits, costs and appropriateness of satellite operations collectively and individually and make recommendations to the senior team


Corporate and Network Responsibilities:

  • Undertake implementation of CTN human resources and other policies and practices, including direct report performance appraisals and professional development planning
  • Work with CTN corporate team members and network partners on assigned project initiatives as they relate to overall Network planning and development
  • Work with CTN Communications department on the communication, promotion, and related requirements to facilitate awareness, accessibility and enhanced service and program operations
  • Other tasks and assignments as allocated by the Director, Programs and Services as relevant to the position


What We Need:

  • A Master’s Degree in Rehabilitation Sciences, Speech-Language Pathology, Occupation Therapy or Physiotherapy is required; will consider applicants with an equivalent combination of education and experience
  • Must be a current member in good standing with the appropriate regulatory college
  • Minimum of ten (10) years of pediatric experience in the healthcare, education or social service sector is required
  • Minimum of three (3) years clinical services leadership experience and community planning experience is required
  • A strong understanding of inter-professional practice and experience in collaborative network delivery models and family centred service delivery is preferred
  • Demonstrated business professionalism with respect to confidentiality, recognize sensitivity and exercise good judgement, discretion, and accountability in all aspects of the role
  • Demonstrated ability to manage multiple priorities while maintaining strong attention to detail in a fast-paced environment
  • Ability to work as a team using a problem-solving approach with other team members; always working to move the team towards the achievement of its goals, build its capacity and create an environment of consensus and collaboration
  • Demonstrated initiative, flexibility, adaptability and be proactive in anticipating the needs to support corporate operations
  • Excellent inter-personal skills including strong oral and written communication
  • Advanced skills with Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint
  • Confident with learning new technology and/or software
  • Strong organizational skills including time management, work prioritization and project management
  • Demonstrated ability to work independently and accurately in the presence of frequent interruptions and requests for assistance
  • Ability to work flexible hours in support of requirements that may fall outside of the typical work hour framework
  • Knowledge of the children’s service systems in Simcoe County and York Region considered an asset
  • Ability to communicate in French or other languages considered an asset
  • Experience with and understanding of various cultures and cultural communities including Francophone, First Nations, Métis and Inuit (FNMI) communities considered an asset
  • Certified First Aid considered an asset
  • Demonstrated commitment to a safe environment for staff, clients and families by working in compliance with the Occupational Health & Safety Act and related policies


Selected Successful Candidate Will Be Required To:

  • Produce a clear police record check with a vulnerable sector check prior to start of employment
  • Provide satisfactory proof of full vaccination against COVID-19 or submit satisfactory evidence of a disability or other human rights-based exemption preventing vaccination
  • Possess a valid Ontario driver’s license and have access to an appropriately insured vehicle to travel to CTN sites as needed throughout the Region of York and County of Simcoe
  • Maintain the ability to work effectively in a temporary remote environment and have access to appropriate internet capacity


Office Location:

Richmond Hill or Barrie


To Apply:

1. Submit your resume to 

2. Quote Job ID #NV-002 in the subject line of email


Applications are accepted from November 1 – November 19, 2021.

Thank you for your interest in this opportunity!